Credit union’s second full-service Nashua branch will feature virtual teller technology.
MANCHESTER, NH (August 27, 2020) — St. Mary’s Bank, the nation’s first credit union, plans to open a second full-service retail office in Nashua this fall. With construction nearly complete, a grand opening is planned for mid-October. The new branch will be located on Northwest Boulevard, part of the Westside shopping plaza.
“With this new location, we can better serve our existing Nashua-area members as well as expand our presence in a key market,” said Ronald Covey, St. Mary’s Bank President and Chief Executive Officer. “We are excited about introducing some of the latest retail banking technologies to offer members more flexibility in accessing their accounts and other banking services.”
The new office will feature four interactive teller machines (ITMs), with two in the lobby, and two, along with a traditional ATM, at the drive-up. Through the ITM’s interactive video displays, representatives at the credit union’s remote member contact center in Manchester will offer members live assistance with transactions before, during, and after normal branch hours. Onsite staff will also be available to serve members during regular hours.
St. Mary’s Bank is working with three key partners for the design and construction of the new branch: Goffstown architect Kurt Lauer of Lauer Architects, Adrenaline Agency in Portsmouth for interior and exterior design, and Manchester-based Brookstone Builders for construction.
St. Mary’s Bank’s Nashua presence includes a full-service branch office on Spruce Street and a mortgage center in Trafalgar Square. This will be the credit union’s tenth branch location.
Photo caption: Exterior finishing details are underway; a sign the project is nearly complete. Sousa Signs is installing individual channel letters for the new St Mary’s Bank branch.
About St. Mary’s Bank
St. Mary’s Bank is a full-service, not-for-profit financial cooperative with branch locations in Manchester, Hudson, Londonderry, Milford, and Nashua and dedicated mortgage centers in Nashua, Concord, and Portsmouth. Founded as the nation’s first credit union in Manchester in 1908 and still headquartered there today, St. Mary’s Bank emphasizes a long tradition of service excellence, convenience, and value in its delivery of progressive banking products and services that help members save, invest, borrow, plan, insure, and retire.