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Contact Us

We're Here to Help You!

For immediate assistance, please call 1-888-786-2791.




By Secure Message


If you need to send us personal account information, such as your Member Number, Account Number, or Social Security Number please log in to your online banking and send us a secure message.



The message center widget which can be accessed by the drop down in the top right or by clicking "more" in the list of widgets on your dashboard. If you are using our mobile app, the message center can be found by clicking "more" in the bottom right of your screen.


Not yet registered for online banking? Register Now.


Locked out of online banking?

Please contact our Member Contact Center at 1-888-786-2791 for assistance.




By Phone

Automated Telephone Banking
24 hours a day

Seven days a week
For self-serve banking transactions, making loan/card
payments, and debit/credit card services.
Member Contact Center
Monday - Friday 8 a.m. - 5:30 p.m.

Saturday 8 a.m. - 1:00 p.m.
  Card Dispute Support
24 hours a day
Seven days a week

Closed Thanksgiving and Christmas
The Mortgage Center
Click here to contact a
mortgage specialist
  Commercial Lending
200 McGregor Street 
Manchester, NH 03102

Bill Pay Support
Monday - Friday 7:30 a.m. - 2 a.m.
  Credit Card Rewards Redemption Center
24 hours a day 
Seven days a week

Closed Thanksgiving and Christmas


By Chat


Live chat is now available on our website during business hours. You’ll find it in the lower right corner of your screen. Chat us for answers to general questions including:

  • Product Service Inquiries
  • Balance Inquiry
  • Transaction Inquiry
  • Internal Transfer 
  • Loan Payment