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Explore. Learn. Test Your Knowledge.

Explore videos and interactive quizzes to discover how scams work, recognize common fraud tactics, and test your knowledge. Find practical tips to help protect your money, personal information, and accounts.

Need to report fraud? Call Our Member Contact Center

TOP ALERTS

St. Mary's Bank will NEVER call to request account information, online banking credentials, ACH information, or immediate payment. If you receive one of these calls, hang up immediately—it is a scam.

  • NEVER share account numbers, login details, or one-time codes
  • Hang up immediately
  • If a company asks for immediate payments, account information, or tries to scare or pressure you, it's a scam
  • If you have questions, connect with us directly-1-888-786-2791,
  • Access digital banking only through the official St. Mary’s Bank mobile app or by typing our website directly into your browser and clicking the login button

Fake Text Messages

Scammers are sending fake text messages posing as St. Mary’s Bank and directing members to a fraudulent website designed to look like our online banking login page. These messages are intended to capture your online banking credentials.

❌Do not click links in unexpected text messages or enter your username, password, or verification codes. While the site may appear legitimate, it is not affiliated with St. Mary’s Bank.

What to do:

  • Access digital banking only through the official St. Mary’s Bank mobile app or by typing our website directly into your browser and clicking the login button
  • Never share login credentials or security codes through text or unfamiliar websites

If you believe you may have entered information into a suspicious site, please call our Member Support Team at 1-888-786-2791.

Fake Business Calls

Scammers are calling businesses and posing as St. Mary’s Bank, often asking for the Accounts Payable department. They claim there is suspicious account activity and may reference a specific dollar amount or name to sound legitimate.

Once trust is established, they ask for:
❌ Account numbers
❌ Online Banking User IDs

St. Mary’s Bank will NEVER call YOU and ask for this information.

What to do:

  • Do not share account numbers, login details, or one-time codes
  • Hang up immediately
  • Call us directly using the number on your statement or our official website

If you believe you may have shared information, contact directly at 1-888-786-2791 so we can help protect your account.

Scam Prevention Tips

The experts at St. Mary's Bank's Fraud and Security team are working around the clock to provide you with relevant tips and tricks to avoid common scams and fraudulent behavior.
St. Mary's Bank Fraud and Security Center Play List

Spot the Scams. Know the Signs.

Scams can happen anytime, anywhere, and to anyone. Explore these fun, informative videos to learn how common scams work, recognize the warning signs, and discover simple ways to help protect yourself and your finances.
Online Holiday Shopping Scam Watch

Have a Happy Holiday Season by Avoiding these Scams!

The holidays usually mean an increase in online shopping, which can also mean an increased risk of scams. Scammers can impersonate delivery companies like Fedex or the Post Office by impersonating them in texts or emails. Find out how to protect you and your family this holiday season.
Fraud Watch - Beware of Romance Scams

Beware of Financial Romance Scams - Know the Red Flags

As meeting people online becomes even more common so will financial deception and scams. In our digital world it is common to message strangers in games, dating apps, or just on social media. How do you identify when someone you have been chatting with for months might be a scammer or financial groomer? St. Mary's Bank breaks down the red flags for these common romance scams.
Fraud Alert: Phishing and Smishing

Fraud Watch: Phishing and SMiShing Scams

Scams to acquire personal account and card information are becoming more sophisticated. Text messages and emails disguised to look authentic or phrased to panic the recipient are on the rise. St. Mary's Bank is here to help if you suspect your private account information may have been compromised. Never hesitate to call us or visit our Security Center at stmarysbank.com/security.
Beware of Gift Card Scams

Beware of Scams! Gift Cards

Scammers are getting clever, tricking people into buying gift cards for "emergencies" or "prizes." Identifying these scams can be tricky. St. Mary's Bank breaks down what you need to be aware of when identifying suspicious communications.
Don't be fooled by fraud

Don't Be Fooled By Fraud

Does this scenario feel familiar? If you receive a call or text claiming to be St. Mary's Bank (or any bank) and they ask for personal or banking information including a verification code, stop! It's a scam.
Stop! It's a Scam

Stop! It's a Scam.

Has someone asked you to lie to your financial institution about the reason you are withdrawing money? Stop! It's a scam. Fear and pressure are common tactics used by scammers to convince you to help them with their fraudulent and criminal behavior.
Recognizing Bit Coin ATM Scams

Recognizing Bitcoin and ATM Scams

Bitcoin and ATM Bitcoin scams are on the rise. Scammers will often use fear or pressure to persuade their victims to deposit cash into drop-boxes or special ATM's. 

Explore, Learn & Test Your Knowledge

Ready to put what you’ve learned into practice? Explore these interactive resources to test your fraud knowledge, learn more about common risks, and discover ways to help protect your personal information and accounts.

Fraud Risk Meter

Answer a few quick questions. We’ll show your overall score, category breakdown, and tailored tips to improve.

Gen Z Risk Meter

Think your scam radar is on point? Take the quiz to check your habits and see your results.

Scams to Avoid Quiz

Take this quick quiz to test your knowledge of common scams, recognize warning signs, and learn what to watch for.

Debit Card Safety Quiz

Take the quiz to test your debit card smarts and see if you know what to do next!

Here to Help You Stay Secure

At St. Mary’s Bank, your security is a shared priority. Explore these resources for practical fraud prevention tips, helpful videos, and solutions to help protect your business and personal finances.

Need Help With Fraud?

Explore our Security Center to report suspected fraud, identify the type of scam you may have encountered, and find next steps to help protect your accounts.
stay scam smart

Spot the Signs. Stay One Step Ahead.

Stay up to date on common impersonation scams, explore security do’s and don’ts, and recognize warning signs of financial fraud. Find practical tips to help protect your money and personal information in one interactive guide.

business security

Looking for Business Fraud Protection?

Protect your business from payment fraud with Positive Pay, a service that helps you identify potentially unauthorized check and ACH transactions so you can review exceptions before payments are processed.

FAQs

What should I do if I shared my password or verification code?
Contact St. Mary’s Bank immediately at (888) 786-2791 so we can help protect your account. Change the affected password using a secure device.
How do I report identity theft and fraud?
If you feel your account and/or ID has been compromised, take the following steps listed here Fraud Prevention & Security Resources | St. Mary's Bank
What should I do if my card is stolen or if I see an unauthorized transaction?

You can immediately block your card and order a new card through Card Management in your Digital Banking. Please reach out to our Member Contact Center at (888) 786-2791 or our Card Support Center at (877) 268-2612 for further assistance.
How do I know whether a call or text from St. Mary’s Bank is legitimate?

St. Mary’s Bank will never call, email, or text you to request your account number, Digital Banking credentials, PIN, card security code, or one-time verification code.

If a request seems suspicious, stop communicating, do not click any links, and contact us directly at (888) 786-2791. Access Digital Banking only through the official mobile app or by typing the St. Mary’s Bank website address directly into your browser.
What should I do if my Social Security number or personal information was compromised?

Contact your financial institutions and ask whether your accounts or cards should be blocked, frozen, or closed.

Change affected passwords using a secure device and consider placing a credit freeze with Experian, Equifax, TransUnion, and Innovis to help prevent new accounts from being opened in your name.

If you prefer not to freeze your credit, you can request a fraud alert from the credit bureaus.
How do I change my debit/credit card PIN?

You can reset your card PIN through Card Management in Digital Banking. You may also call the St. Mary’s Bank Member Contact Center at (888) 786-2791 to request a new PIN by mail or visit a branch for assistance.
What should I do if my card is lost or stolen?
Use Card Management in Digital Banking to block your card immediately and order a replacement. You can also call the St. Mary’s Bank Member Contact Center at (888) 786-2791 for assistance.

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