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FAQ's

Mobile Banking is designed to operate with web enabled mobile devices and tablets to access bank/member accounts in order to check balances, transfer funds, and make deposits. Online Banking uses a desktop computer or laptop to access financial accounts.
St. Mary's Bank members must have an active Online Banking account and a web enabled cell phone with the browser service turned on. It is also suggested that the cell phone has the text messaging feature activated so confirmations of transfers and other important messages can be received by the member.
St. Mary’s Mobile Banking is not dependent on a certain brand of cell phone and should work with any web enabled mobile device or tablet that allows secure web browsing.
With St. Mary’s Mobile Banking, members can:
  • View account balances
  • Transfer funds between accounts. Future and re-occurring transfers supported by Online Banking only.
  • View transaction history
  • Pay bills
  • View alerts
  • Locate St. Mary’s Bank branches and ATM’s
  • Make deposits with Deposit Anywhere if enrolled in the service

No, St. Mary’s Bank will not charge its members a fee to use this service. However, members may incur additional charges from their cell phone providers to add features like web browsing and text messaging.
Log into St. Mary’s Online Banking, and from there, activate Mobile Banking located under “preferences”. Or, if using our iPhone, iPad, or Android apps, just download the app and log in with your existing online banking user ID and password. 
No, you will use your existing Online Banking ID and Password to log into Mobile Banking.
The minimum requirements for Deposit Anywhere include:
  • Must have an active Online Banking account
  • The deposit account(s) using this service must be open for a minimum of thirty (30) days
  • See Deposit Anywhere Disclosure & Agreement for additional requirements and terms 

Each time a transfer is made a confirmation number is presented on the mobile device. Additionally, a confirmation text message will be sent to the mobile device that was registered during activation. If a confirmation text message is not received, transfers can be verified by checking balances via mobile banking, online banking, telephone banking, ATM or in person at a branch.
As a mobile user, you must de-activate the service within St. Mary’s Online Banking. Log in to St. Mary’s online banking and go to Preferences and deactivate the Mobile Banking service.
While there is no search feature in mobile banking, you will be able to view history of transactions on your mobile device.
Yes, St. Mary’s Bank has a free Mobile Banking App available for free download through iTunes or Google Play. Just download the app and log in with your online banking user ID and password. 
No, not all checks can be deposited using Deposit Anywhere. Here is a list of unacceptable checks:
  • Any item drawn on your St. Mary’s Bank Account
  • Any item that is stamped with a "non-negotiable" watermark
  • Any item that contains evidence of alteration to the information on the check
  • Any item not issued in U.S. dollars or drawn on a U.S. financial institution
  • Any item that is incomplete
  • Any item that is "stale-dated" or "post-dated"
  • Any third party check, i.e., any item that is made payable to another party and then endorsed to you by such party
  • Any check marked "without recourse"
  • Any check in which the payer is an insurance company 

Yes. You can access your accounts on any mobile device that is web enabled and allows secure web browsing. However, the text messages will be sent to the mobile device that was registered during activation.
To access the St. Mary’s Mobile Banking sign on page from a mobile phone, visit https://www.airteller.com/smb. Or click on the link provided in the text message that was sent when mobile banking was activated.
With SMB's Mobile Banking, you can access your accounts, check balances, make transfers, and deposit checks with a single sign-on. Once you have been approved for Deposit Anywhere, follow these easy steps to get started:
  1. Go to the App store and download the "St. Mary’s Bank Mobile Banking" App to your device (Mobile Banking App supported on the iPad, iPhone and Android).
  2. Open the Mobile Banking App and login with your existing Online Banking user ID and password. If you are not currently enrolled in Online Banking, you can enroll here.
  3. To make a deposit, select the Deposit icon.
  4. Take a picture of the front and back of the check being deposited, enter the check amount, and select the account you want to deposit the check to.
  5. Select "Deposit" to submit. 

Deposit Anywhere is an online service that enables you to deposit checks directly into your St. Mary’s Bank Checking or Savings account(s) from anywhere at any time. Deposit Anywhere can be used with the iPad, iPhone or Android smart phone using the St. Mary's Bank Mobile Banking App, which is available for free through iTunes or Google Play.
Yes, Deposit Anywhere uses the same security and encryption measures we employ with our Online Banking services. Be sure you use a secure Internet connection and take any precautions you would take when using any online banking service. Also, we recommend that you do not store your password on your mobile device. 
No, Deposit Anywhere is free to members approved for the service. 
Yes, consumer accounts are limited to 20 items per month, $2,500 per day, with a monthly limit of $20,000. If these limits are exceeded, future deposits will not occur.
Consumers can simply register through our Mobile Banking App (login, select the ‘Deposits’ option, and follow the registration prompts), or complete the online application here. If you have any questions about registering for Deposit Anywhere, contact the Member Contact Center at 1-888-786-2791, or stop by any branch office.
Deposits approved before 5:00 p.m. on the current business day will be credited on the same business day. Deposits approved after 5:00 p.m. will be posted the following business day. Once your deposit has been approved for processing, you will receive an email notification. Funds are made available according to our Funds Availability Policy - refer to your Information Concerning Your Personal Accounts brochure for details.
The system that receives deposits made using Deposit Anywhere is located in the Central Time Zone. Therefore, the time stamp for all deposits made using Deposit Anywhere will indicate Central Time.
You must securely store each original check for a period of sixty (60) days after transmission. After the period of 60 days, you should destroy the original check.
When you open a new account, just let us know you would like to make deposits to the new account via Deposit Anywhere. If it is an existing account, contact us at 1-888-786-2791 and we will be happy to add it for you.
Once your deposit has posted to your account, you may perform a transfer from one account to another within Online or Mobile Banking.
Yes, there are controls in place to help prevent you from depositing a check twice. A reminder message may display indicating that the item scanned has been previously deposited.