News and Alerts
Listed below are the alerts that St. Mary’s Bank has recently received or experienced. For more information, please call our Member Contact Center at 1-888-786-2791
October 29, 2019 — Calls Targeting SMB Members
St. Mary’s Bank is aware of a scam where fraudsters are calling members (with a local number displaying in caller ID) claiming they are from St. Mary’s Bank concerning fraudulent charges to their debit card. The fraudsters are requesting a member to provide their debit card number, expiration date, and PIN, as well as their Online Banking user name and password.
Regardless of where calls, emails or texts originate from, follow the steps below to protect yourself from potential scams.
- Never provide your Online Banking logon information to anyone. Once you provide this access, you may be liable for losses! Even a joint owner on your accounts should have their own logon.
- Never provide private information to any caller (your debit/credit card number, PINs, social security number, etc.) unless YOU initiated the call to a company well known to you.
- Never send money based on a phone, email or text request unless you can positively confirm this is someone well known to you in person.
- Never use *72 before dialing a phone number as this is a method of forwarding your actual phone number to the fraudster’s phone.
If you have any questions or concerns, please contact our Member Contact Center at 1-888-786-2791.
July 26, 2019 — Equifax Data Breach Settlement
You may have heard on the news about the recent settlement over the Equifax breach of September 2017 that exposed 147 million people’s private information. If you were affected by this breach (e.g. bought credit monitoring, paid for credit freezes, took time to resolve ID theft, etc.) you may be eligible for 4 years of free monitoring or if you already had monitoring in place for the next 6 months, you may be eligible for $125 payment. If you incurred costs (e.g. placing freezes or paying for an accountant) or time spent resolving unauthorized charges you may submit those as well.
You can go to the site below to see if your information was impacted (you will need to enter your last name and last 6 digits of your SSN), as well as a link to file a claim.
Equifax Data Breach Settlement
View more Security Center news in our News/Alerts Archive
If you have any concerns about your security and privacy, please contact our Member Contact Center at 1-888-786-2791.