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Fraud Alert - Calls Targeting SMB Members

Posted On 10/29/2019
St. Mary’s Bank is aware of a scam where fraudsters are calling members (with a local number displaying in caller ID) claiming they are from St. Mary’s Bank concerning fraudulent charges to their debit card. The fraudsters are requesting a member to provide their debit card number, expiration date, and PIN, as well as their Online Banking user name and password.

Regardless of where calls, emails or texts originate from, follow the steps below to protect yourself from potential scams.
 
  • Never provide your Online Banking logon information to anyone. Once you provide this access, you may be liable for losses! Even a joint owner on your accounts should have their own logon.
  • Never provide private information to any caller (your debit/credit card number, PINs, social security number, etc.) unless YOU initiated the call to a company well known to you.
  • Never send money based on a phone, email or text request unless you can positively confirm this is someone well known to you in person.
  • Never use *72 before dialing a phone number as this is a method of forwarding your actual phone number to the fraudster’s phone. 
If you have any questions or concerns, please contact our Member Contact Center at 1-888-786-2791.

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