St. Mary’s Bank Welcomes Member Experience Manager II, Debra Berube

St. Mary’s Bank is proud to welcome Debra Berube as Member Experience Manager II, bringing with her more than 20 years of deep experience in retail banking, relationship management, and business development.

Throughout her career, Debra has been driven by a simple belief: when you put people first, results follow. Her professional journey has been defined not just by portfolio growth and performance metrics, but by meaningful, trusted relationships with the individuals and families she serves.

“My approach has always been to meet members where they are,” says Debra. “Everyone’s financial story is different, and it’s our job to listen, understand, and offer support that’s both practical and personal. I’m honored to bring that philosophy to a credit union that lives those values every day.”

In her previous role as Assistant Vice President and Branch Manager at Reading Cooperative Bank, Debra was known for developing strong, collaborative teams built on accountability, empathy, and shared purpose. She fostered a culture where employees felt supported and empowered to deliver exceptional service—resulting in deeper member engagement and a consistently high standard of care.

“Debra has a genuine way of making people feel heard and valued,” said Sanela Zulic, Regional Manager at St. Mary’s Bank. “She takes the time to understand each member’s story, and that creates a level of trust you can’t teach. It’s just who she is. Her ability to turn those connections into meaningful, lasting relationships is what truly sets her apart.”

Debra’s commitment to service is further reflected in her community involvement. A long-time volunteer with organizations such as the Rotary Club of Burlington, local food pantries, and the Boys and Girls Club in Lawrence, she brings a heart for service that aligns perfectly with the St. Mary’s Bank community-driven mission.

As St. Mary’s Bank continues to grow across New Hampshire, Debra’s leadership will play a key role in ensuring that every member experience, big or small, feels personal, empowering, and rooted in trust.